Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
Just wanted to say thanks for a great experience we had when my Son, my wife and I stopped in to your store to pick up a lock for his Harley. I am looking for a used 06, 07 Street Bob and talked with Pete when I was there. I must tell you, not all Harley stores are alike. Not only did every one treat us like family but also you guys really know your bikes. Knowing the product "well" makes it for me. Add my email to your list, so when a bike comes in I will know it.
Wayne Atkeson
"Would like to commend the Service Manager Steve Sutheimer and his staff at Open Road HD for coming to my aid rapidly on my first day out on a week long vacation ride. My bike broke down outside of town, and on a Friday when he was already servicing a large tour group and had a full local schedule; he came with a trailer to pick me and my bike up in less than 15 minutes and got me fixed up and back on the road less than an hour later. His grace and humor under fire is much appreciated, and ability to juggle much demand on a very hot and humid day is a rare feat.
Tom Hughes"
By: Thomas Naperville,IL
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"Thank You Steve and service Dept. at Open Road. For well done job on my bike. Thank you for fitting my bike into your schedule on a short notice. Thats why Open Road does all my bike maintance and repairs. Thanks for the quick service we can attend the State Hog Ralley. Thanks again."
By: Tim Oshkosh,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"My husband bought me my first bike this valentines day 2010. I'm 45 and I never rode before except on the back. I took a class and at first I was afraid but now I'm having so fun it's like my second child hood."
By: Gerri Fond du Lac ,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Our apologies to your service manager Steve Sutheimer, as this huge "THANK YOU" is long overdue. We were traveling to Sheboygan last July and started having trouble with our bike by Mauston. We went there to the Harley shop in the morning but unfortunately for us, they didn't want to deal with our problem so we kept driving until we got to your dealership and Steve was absolutely wonderful. He not only looked the bike over, test drove it himself to see what the bike was doing, did all the diagnostic troubleshooting to pinpoint the problem, then gave us an easy fix to get us home, and he was correct in what the problem was. We can't thank him enough for his outstanding customer service!!!
Thanks again, Mike & Lori"
By: Mike & Lori rochester,MN
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"The guys and gals at Open Road treated me with respect and great concern for my needs. The sales staff went up and above any thing I had ever thought possible to make my purchase of 2010 Ultra Limited as easy and hassel free. Monica worked at getting the best financing and when the bike arrived they went over it with a fine tooth comb. Much more than I can say about my last purchase at a different dealer. And the parts and acces. dept was also outstanding. Service, which is of utmost importancd to myself and my family, expecially when one only has two wheels beneath them. Taylor and the crew in the "shop" made sure my bike was ready and road worthy. Here again the "Bike" and I are treated with the respect we deserve as family and customers of the "Best Dealer" I have been to."
By: Kevin Waupaca,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Well "all" of you at Open Road "did it again". I just purchased a new Heritage Deluxe. I had to step down from my Street Glide due to some health problems. I was treated when purchsing my new Deluxe as if it were my first time at your dealership! Exceptional care and compasion. Each and every time I had a question or concern, I was told, don't worry about asking, this is what we do, we are here to make every experience better than the last! When it all came together on my bike, it was the understanding of each piece I needed for me to make my riding comfortable as well as you know that "classy" "jazzy" "hot" look us ladies like to have. It's all about the knowledge the staff at Open Road has that made it happen "once again" for me! Thanks for another "extrordinare experience" Open Road!"
By: Cassa Jo Grafton,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I want to thank Pete, Monica, Tim and the entire staff at Open Road for going the extra distance for us. Your help to get everything we required for importing Linda's bike purchase into Canada was a huge help to us and a inconvience for you but you went the extra for her. You are all great and we tell everyone we talk to how amazing you all are and hope we can send some business you direction.
You have converted a metric rider, have never had the pleasure of dealing with such a great team as you have put together Pete. Congratulations!!!
Wayne Vetterli
Thunder Bay
Ontario Canada
"
By: Linda and Wayne thunder bay,ON
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"A truely pleasurable experience I purchased a Road king last year and Elizabeth the finance person bent over backwards to get the rate I wanted. I have also purchased clothing and parts thru you guys, I will not buy from anyone else. Thanks much, you guys are the greatest........SFC Jeff Gehring"
By: Jeff Wausau,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"So Far so good!! Picked up my 09 Ultra in march after what was a lifetime association with Kawasaki's. I always hoped that I would have a Harley in my garage someday, and now I do, due to the 91 year old Lady that Hit me in April of "08", and totaled out my Voyager. I Thank you folks at Open Road, you make up a good team and your making my change in where I do business a fun experience. Looking forward to what the future has in store.
Roger Robinson "
By: Roger Oshkosh,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I enjoy coming there. The owners & employees always say hi & are polite to me. They always take time to talk & listen, unless they're busy with other customers or sales. They let me browse as long as I need to look or shop! I've never been rush when it's near closing time. They just let know that it's near closing time. Open Road H-D is like a 2nd family & home for me. THANKS ALOT, T. & T. "
By: Tom Waupun,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I think it best to submit a letter I wrote to your sales manager in response to his e-mail following the recent purchase of my 2009 Heritage Softail.
"Hi Mike,
You won't believe this but I was sending your contact information to the friend I mentioned during our first meeting when your e-mail came through! I echo your thoughts, I really enjoyed working with you on the purchase of my new bike and cannot tell you what an impact the great test ride that we took had with me. That was the best experience for riding a new bike for the first time that I can imagine. The testimonials on your website do not exaggerate the feeling that Open Road H-D creates for it's customers. The "congratulations" sign was a perfect touch when Pete took me back for the walk -around, I was really impressed by your thoughtfulness. You are true professionals and I really am excited about a long relationship with your store, you have generated a customer for life and I look forward to stopping by on my way to the Fox Valley for many years to come. Please share this message with Pete and Monica, they were a pleasure to work with as well and I really appreciate your team work to get my closing done quickly and so thoroughly. Take care of my Heritage until spring when I will ride away from your lot as a satisfied Open Road customer! Happy Thanksgiving to you and your family as well.
Best wishes,
Chicago Mike" "
By: Anonymous Elk Grove ,IL
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"My husband & I purchased two 2008 105th anniversary bikes. A Streetglide & a Roadglide. Pete set up a time with Tim on a Satuday. We were able to sit down and take our time to pick out our accessories. What I think was a "plus" was Tim was well aware of what bikes in the dealership had this and that on them. If we weren't sure about a accessory, Tim would say "let's walk up stairs or in the garage, I have a bike that has that on it" and away we went. Seeing things first hand just helps us feel we made the right choice. Also when picking an item out, Tim would inform us of things he might have learned that we might not be happy with down the road. He would inform us, but leave the final decision up to us. It's just knowing that it's not only about Open Road selling an accessory to a customer, it's about honesty and experience that Tim and Becky have to keep the riders comfortable, safe and have "hot looking bikes". We tell all of the people admiring our bikes that we purchased them at Open Road. My husband and I have both purchased Harleys in our lifetime by a total of 5 other dealerships. I have never had an experience at any of those other dealerships like ours at Open Road. "Each" & "every" time with "each & every" person no matter what their position is at Open Road, the employees have impecable knowledge of their job and "outstanding customer service". As long as we are riding Harleys and as long as Open Road is in business we will always purchase the second love of our lives from Open Road! "
By: Cassa & Mac Grafton,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Awesome service overall, no pressure what so ever, you can go in there look at all the awesome bikes and ask any questions that you may have and they will help you out.
will buy another bike later down the road, thanks for the great service, and awesome financing!!!"
By: Rene Fond du Lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"While on vacation riding around Lake Winnebago our Harley Ultra broke an exhaust y pipe. We took it in to Open Road for repair, they had to order the part over night and was fixed as soon as it came in. Would recomend this dealer to anyone needing service. Thank you Open Road for getting us back on the open road as soon as you could. "
By: John Bethany,IL
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"It was wonderful to see everyone at Open Road (our home away from home). I love all the new clothes I bought. The service department did a great job on getting my bike done quickly. I am proud to say I got my baby from OPEN ROAD HARLEY-DAVIDSON!!!!!! Please let Pete know how satisfied we are with the dealership and the service department. We will be back for the Hogs & Horses weekend. Tim asked if I wanted to put my bike in the show.....of course I said YES.I can't wait to see everyone again!
"
By: Amy ,XX
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Our experience with buying a bike has been exceptional! From every department we dealt with we had fabulous service! We can't say thank you enough! Keep up the great "team work". It truly shows how much each of you enjoy your job! We will be recommending Open Road to anyone we know looking to buy a Harley-Davidson! You all Rock!!!!"
By: Mike & Dawn Menasha,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"FYI I sent this letter to Harley Davidson Corporate this morning! I love my new Iron. I want to thank Open Road Harley-Davidson for great service and a tremendous staff. Heidi, I wanted to send you a very sincere thank you to you, Harley Davidson, and the entire staff at Open Road Harley in Fond Du Lac for making the Harley experience such a pleasure. I received everything I wanted on the bike and felt the service from the sales associate, Mike Arnold, the financial manager Elizabeth, Tim in parts and accessories, and Steve from the service department (who actually delivered the bike to my door step) was first class. Open Road Harley-Davidson in Fond Du Lac should be a model dealership for all the dealerships throughout the country. I felt welcomed the day I walked into the door at Open Road and now feel welcomed into the Harley family. I would also like to thank Dave, the District manager for putting me in touch with Mike Arnold and Open Road Harley. Please forward this letter on to the CEO of Harley Davidson and the general manger of Open Road as all the staff deserves some recognition for their outstanding service. Attached are some photos of the bike prior to the heat shield installation. I will send you more pictures with the installed heat shields, they make the bike exactly what I wanted! Thanks again, Jake Historic Downer Avenue BID Executive Director
"
By: Jake Waukesha,XX
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"We want to thank the Open Road H-D team and Harley-Davidson Motor Company. We discovered a noise in our motor and of course took it to Open Road H-D for diagnosis. Open Road H-D does all the maintenance and accessorizing of our bikes. Open Road H-D quickly discovered a motor bearing went out and although the bike is not under warranty, they were able to get us a replacement motor. We were so excited that Open Road H-D was able to get Harley-Davidson Motor Company to stand behind their product, even after the warranty had expired! It’s really nice when your dealer goes out of their way to stand behind the product, especially when you perform all the required maintenance. A special thanks goes out to the Open Road H-D team, who go all out for their customers. We can clearly see why the Open Road H-D team received the Silver Bar & Shield award. Keep up the good work!
"
By: Tim & Kim Oshkosh,WI
Overall Rating:
Purchase:
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
"We purchased our first Harley-Davidson this year; the service we received from the owners and staff at Open Road HD far surpassed any expectations that we had. Customer service is alive and well at this business; thank you for the excellent service!
"
By: Mac and Jackie Fond du Lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"We can't thank you guys enough for how nice you were to us, you really treated us like royalty. We will be sure to spread the word about Open Road! Can't wait to attend some of the functions you have going on. Anyway thank you again for your great service! Pete and Tim were awesome too!
"
By: Lara & Greg ,XX
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
Accessories:
N/A
Parts:
"The Owners and Staff of Open Road know how to treat their customer’s right! Open Road demonstrated to me that this is the best dealer to purchase a bike from. The Parts and Service departments are great too. A+ Dealer! ""
By: Anonymous FOND DU LAC,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"We want to thank everyone at Open Road Harley Davidson for their hard work in providing a terrific dealership. The experience that my wife and I enjoyed with Mike, Elizabeth, Pete and Bob while purchasing our new XR1200 was a pure pleasure. Beginning with my first phone call, your commitment to customer service was clear. After walking onto the showroom floor, it didn’t take long for us to realize that we were not only picking out the right bike, but more importantly, we were choosing the right dealership as well. Thanks again! Rob"
By: Rob Mayville,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"I bought my bike from Open Road and I couldn't be happier! You helped me choose the right bike. Everyone that was involved in the purchase of my bike I want to say a big THANK YOU. You all are very knowledgeable in the different departments that you represent. Everyone is always friendly and helpful every time we go in to Open Road. I am always getting compliments on my bike. Thanks again and keep up the good work!"
By: Brenda Mayville,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"An all around great dealership! At Open Road they treat you like one of the family. They will do whatever it takes to help you fulfill your dreams of owning a Harley. Their service is unbeatable!! They truly care!!"
By: Dave Fon du Lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"The experience I had working with everyone at Open Road H-D during the purchase of my Softail Heritage was absolutely fantastic. What a great bunch of people. Elizabeth took care of all my financing needs with that happy and crazy personality of hers, Mike was very helpful and made me feel right at home. Pete took time out to talk to me, and help me get the bike tied down for the long trip home, since I wasn’t able to ride it back due to a different State purchase thing. Mike in service helped in lending me some tools for trailer modifications so that bike could arrive home safe. My hat off to everyone else at Open Road for their involvement too. I will be back to visit all of you as soon as I can.
P.S. The bike rides beautiful, have hundreds of miles on it already. Thanks so much
Dennis
"
By: Dennis Copemish,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
N/A
Parts:
N/A
"A special thanks to Pete, Lori, and the entire staff at Open Road Harley-Davidson. I just bought my 2nd bike from them in a years time. They always make you feel welcome and the service is second to none."
By: Dave waupun,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
" I just wanted to drop you a note. Scott and I went down to Milwaukee last weekend after we saw you. Well my bike didn't start for most of the weekend, A problem that had happened in the beginning of the summer. When the problem reappeared, at such a bad time I was a little upset. anyway, we stopped at your shop on the way home and your guys got me right in and really took care of me. I spoke with your mechanic Rob, who was wonderful. Even though he wasn't positive he fixed the problem, he sure checked about everything it could have been. Well the bike has continued to start so hopefully the problem was fixed. Anyway, I just wanted to tell you about it and have you pass on my thanks to the crew. Hopefully I will see you soon. Take care.
Sincerely,
Kelly
"
By: Kelly ,WI
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"I want to thank the service department for the job well done of getting myself and my granddaughter back on the road. We needed a rear tire on my 05 Ultra Classic and I pulled into dealership at 5:30 on Friday evening and the service mechanics did an excellent job and I also want to thank the entire staff for their excellent hospitality!! They made us feel very welcome even though they also wanted to go home after long day on the job!! Thanks again and I look forward to making Open Road my dealership of choice....Sincerely Kevin Chudzik"
By: Kevin Waupaca,WI
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Having finally decided to act on that incessant hunger that only a genuine Harley can satisfy, but still not sure that I "belonged", I prepared myself for a rather uncomfortable experience ... that is, until I began talking to the people at Open Road! Mike, Elizabeth, Pete and everybody else that I spoke to made me feel as if I grew up hanging around the place on weekends. This is my 1st Harley but most definitely not my last, and I can't imagine going anywhere else but Open Road for it. Thanks for a great time, and we'll see you soon ... hopefully sooner than that, once I convince my wife to get into it herself!"
By: Keith Oshkosh,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Just wanted to thank your staff for the best bike buying experience I've ever had. I've owned many bikes prior to this one, but never received the honest and most friendly service like I did with Open Road Harley. Your staff is very knowledgeable and as you put it, "we do things right or not at all". My hat goes off to all of you. I most certainly will come back to Open Road Harley for any future Harley needs. Please pass this along to your staff.
"
By: Terry Sheboygan Falls,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I look forward to getting out in the warm weather and meeting new people. Thank you for your wonderful service!
Sincerely,
Gerri Moeller"
By: Gerri Fond du Lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I want to thank Chris and the rest of the MotorClothes staff. I was looking for a new jacket. I called and Chris said it was still boxed up, she pulled it out and set it to the side until I could get there. Everyone is so friendly. Thanks again!"
By: LouAnn Wrightstown,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
N/A
"All of you went above and beyond on Friday, 5-2-08, with the purchase of my new bike. Putting all the accessories on, the financing, willing to call my insurance agent (willing to get his phone # when I didn't have it),the help in the clothing dept and having it delivered the same day. I just could not believe it. I sure was in cloud 21 that day and still am. This sure made my 55th birthday all the more special!!!!!
Thanx again.
Please tell all your personal THANX for their wonderful help!!
Greg.
PS the bike is sure a head turner"
By: Greg Sheboygan,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Mike and Pete you both are awesome. I had a very hard time trying to figure out what to buy and you two guys hung in there and helped me make the final desision. Thanks for my RED SPORTSTER."
By: terry fond du lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"As I said back in January when I bought my Harley from the folks at Open Road, AMAZING SERVICE!!!! I picked it up Saturday everyone was so nice & appreciative. The bike is amazing and they answered all the questions I had. This dealership will be my dealer for life even though there is a closer one to home. Keep it up guys I will be back very soon to keep the accessories going. THANK YOU AGAIN PETE, ELIZABETH, TIM AND STEVE. Pete you have amazing dealership keep it up man!"
By: Joshua kaukauna,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"This was my first visit with Open Road and I was very pleased with the people I dealt with. Friendly, helpful and listened to me, they made me feel important. I'll be back!
Thanks Bob
p.s. Thanks to Steve & Scott"
By: Bob Mayville,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"When I walked into Open Road Harley-Davidson I knew I was at home. Everyone there is amazing and got me on my dream bike. Pete and Elizabeth worked hard for me and were amazing. Tim is working hard on finding me my accssories that I want. Open Road will always be my dealership of choice no matter what, even if you are a drive for me. Go to Open Road to see what I am talking about, this dealership is awesome! THANK YOU GUYS SO MUCH CANT WAIT TO PICK UP THE BIKE IN SPRING!!!!"
By: Josh Kaukauna,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Thanks to Bob and Pete they made it possible for Carmen and I to get into to our new softail, service dept has been taking good care of my bike and the items we wanted put on the bike. Also Pete and Lori thankyou for the nice party you had in Jan. we really enjoyed ourselfs thanks again"
By: michael fond du lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
" The folks at Open Road were very hospitable and informative on any questions that I had. To me it was like a family working together atmosphere,one visit I had my mind made up,second visit we closed the deal!!
So thanks again for your help on my purchase...and thanks Elizabeth for the initial contact...you guys and ladies are keeping Harley Davidson pride alive!!"
By: greg oshkosh,WI
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"I like your dealer ship and your sales people, thanks
Jim Hanson"
By: Jim Hancock,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Your service department is EXCELLENT! While traveling the OPEN ROAD this fall, my bike had some problems. I brought it in and your service department had me rolling again in short order. Thanks again! Mark "
By: Mark ,KS
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"I would like for someone at Harley to acknowledge the GREAT job the members of HOG roadside assistance and for the EXCELLENT service the people at Open Road have for getting a fellow rider back on the road on our way to Tomahawk. Yes we froze are faces but it sure beat the hell out of sitting on the side of the road. OK, Here’s my story. On our way up to Tomahawk we had to pull off the highway to make some minor adjustments to a trailer. Thankfully so, when one of our crew pulled in on the clutch lever it was flopping in the breeze. We did our best to diagnose the problem, but lack of tools and knowledge left us at a dead end. Luckily he had roadside assistance, he called and they had a tow and mechanic set up for us. It wound up being a tranny adjuster nut that spun loose but did not come off and cause all kinds of damage and really ruin our trip! The point I would like to make is the folks at Open Road Harley-Davidson had us in and out in less time than it took to tow the bike to them. I just want to say a public THANK YOU to all involved! Man we had a blast! PEACE Scott "
By: Scott ,WI
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"I stopped in open road to buy a t-shirt..Saw the heritage sitting on the floor and instantly fell in love with it..Mike and Elizabeth were great..Made me feel welcome and at home..They told me straight up what needed to be done to get the financing and a week later i was on my dream bike..Thanks to everyone at open road, your 1 of a kind..Dave"
By: david waupun,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Once we met the team at Open Road we knew that's where we had to get our bike from. Darren and I just bought a 08 Road Glide about three weeks ago... we could not be happier. From sales to financing to parts... everyone was top notch.
Special thanks to Pete, Lori, Shana, Becky & Mike for making sure ALL of my questions were answered.
Thank you-
Jen Salmi & Darren Ray - Appleton, WI
"
By: Jennifer Appleton,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"OUR SALESMAN, MIKE, WAS GREAT. HE LISTENED TO WHAT WE WANTED AND SHOWED US THE BIKES THAT BEST FIT OUR NEEDS AND PRICE RANGE AND HE ANSWERED ALL OUR QUESTIONS WITH PATIENCE AND EXPERTICE AND NEVER MADE US FEEL PRESSURED. ELIZABETH WAS VERY PROFESSIONAL. SHE MADE FINANCING QUICK AND EASY. SHE MADE IT VERY FUN TO PURCHASE A HARLEY DAVIDSON MOTORCYCLE. BECKY KNEW EXACTLY WHAT ACCESSORIES WOULD WORK FOR OUR MOTORCYCLE. PETE, THE OWNER, WAS GREAT TO TALK WITH AND MADE SURE EVERYTHING WAS GOING SMOOTHLY. HE ALWAYS MADE US FEEL WELCOME. THANK YOU TO EVERYONE FOR THE GREAT EXPERIENCE, WE LOOK FORWARD TO FUTURE BUSINESS AT OPEN ROAD HARLEY DAVIDSON.
MIKE AND KIM ORTH"
By: michael fond du lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Becky and Tim in the parts dept. were an excellent help
in chosing the led lighting system for my bike.
They went the extra mile by making phone calls to suppliers
and doing research to see what would work the best on my
older model bike.
They are always friendly and take the time to listen to
what you have to say.They also make you feel at home.
Keep up the good work."
By: Chris Oakfield,WI
Overall Rating:
Purchase:
Sales:
N/A
Service:
N/A
Finance and Insurance:
N/A
Accessories:
Parts:
"Great job guys. The new ownership really seems to put customer service as a top priority. Keep up the good work and I look forward to seeing the continued evolution of the dealership. Thanks!"
By: Josh Fond du Lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"My wife and I just purchased our first Harley Davidson this past week at Open Road. Couldn't be happier with everything from our initial time at the store until we signed the papers. Absolutely love our new bike, now if this WINTER thing would just go away!!"
By: Tom NFDL,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"This was my first interaction with Open Road Harley Davidson and I have to say that I was very pleased with the customer service. They were very willing to answer all my questions and help me in any way."
By: Josh Fond du Lac,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
" I had a 2002 soft tail and a 2003 low rider some of the other dealers did not want the low rider or two bike in trade. But Chris made me a deal that i felt was in the price range i was looking to get. I needed or should I say wanted a 2007 ultra classic for tomahawk rally They got me the bike i wanted Friday the 8th and Tuesday the 12th I picked up the bike thanks to a great crew.
P.S The wife loves the big butt seat!! "
By: douglas west bend ,WI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
N/A
Parts:
"From the moment I purchased my 95' Springer Bad Boy I have had nothing but the best from Sales to Service to Management. Everyone goes the extra mile to personally help a customer out. The Service department is the best i have ever worked with from every 100 questions i ask to doing extra little things that most places you have to ask for or pay extra for. True Professionals, everyone should follow the standard of your customer service and i definitely encourage anyone/everyone to do business here.
Thanks for everything,
SSgt Timothy Bellile
United States Air Force, WI Air National Guard"
Please make sure that you are signed up to receive our E-Newsletters! It is important that you sign up so you can stay current on Open Road news, exclusive promotions, parties, special events and more!!
We will NOT sell or share your information with anyone for any reason!
380.jpg)
Below you will find what some of our customers say about our dealership. 
