Open Road Harley-Davidson,Fond du Lac, Wisconsin, Harley-Davidson, Motorcycle, Harley-DavidsonDealer, Used Motorcycles, Parts, Accessories, Apparel, Oshkosh Harley-Davidson

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NEW Hours!
Dealership Hours:
Sunday: 10am-3pm
Mon.-Fri.: 9am-6pm
Saturday: 9am-4pm

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Just wanted to say thanks for a great experience we had when my Son, my wife and I stopped in to your store to pick up a lock for his Harley. I am looking for a used 06, 07 Street Bob and talked with Pete when I was there. I must tell you, not all Harley stores are alike. Not only did every one treat us like family but also you guys really know your bikes. Knowing the product "well" makes it for me. Add my email to your list, so when a bike comes in I will know it." - Wayne Atkeson

"I wanted to thank you for being so nice during the purchase of my bike and all of your help. During my 2.5 hours at the dealership, you made me feel like I was a king and that you rolled out the red carpet for me. I wish your dealership was not so far form me to go – it was 12 hours round trip because I’d like to do some more business with you." - Al Stark

By: Kristine N Fond du lac, WI

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"Thank you all for the greatest service I've had in a harley store ever! Everyone was very friendly and so helpful, we stopped at another dealer the other day and service was, let's say lacking the want of a sale. Keep up the great work and you have now found a family that will be in for sure several times a year for birthdays and every christmas. Thank you :) THE WINKELS FAMILY "

By: jackie slinger, WI

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"Purchased an 05 Road Glide in 2008. Decided to purchase additional parts and equipment at that time VERY satisfied with sales and service and the Road Glide. Had a driver pull out in front of us while texting on a cell in June of 2009... the bike was a loss and the wife and I seriously injured. We still want to ride, perhaps time will finish repair of us. Our best to Open Road... a great group of people with outstanding service!! Carol and Bill Joseph"

By: William Waukesha, WI

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"I was utterly blown away by the level of customer service and quality of work performed on my 1982 Roadster. Steve was exceptional in spending time with me, following up, and ensuring that the restorative work and repair was in line with what I wanted. The work which was done on the bike was nothing short of exemplary. I have owned my bike for almost 30 years and in that time I can honestly say this is the best service and work I have ever had done on the bike - I will be back when/if the time comes for more work to be done. Great job! You made a fan."

By: Greg Berlin, WI

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"This was the best experience I have ever had purchasing a motorcycle!!! Your sales guy Mike is very professional and knowledgeable!! You guys did what needed to be done to get me off of my metric bike and on to a H-D.. Thanks again and you have a new customer for life!!!"

By: kirk oshkosh, WI

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"My Zipper broke on my new leather while on a ride, I road in saturday with Bungie cords keeping it around me freezing, they had trouble getting ahold of the warranty dept. because of It being saturday. Brittany was not letting me ride out of there without a new jacket, I rode home nice and warm, thankyou Brittany, I will definitely buy my next bike from Open Road after today, I suggest asking for Brittany for any apparel or questions. She rocks!"

By: James Oshkosh, WI

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"Love my new bike! Mike did a great job of going over the bike with me when I picked it up. The entire team was very friendly and helpfull. Looking forward to my next visit."

By: Larry Markesan, WI

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"I have had my bike in a couple of times this year for service. Although the guys are extremely busy, they always take care of me. Steve was just fantastic on Sat 20AUG2011. The guys in parts are always willing to help with parts and accessories. Lori is always nice to Cindy (they are blood sisters now). Pete/Lori keep up the good work at the dealership, and we will be looking to purchase a couple of CVO's in the next 2 years. Thanks"

By: Bill Glenbeulah, WI

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"This was a good time buying a bike. No pressure!!! And i think that makes buying a bike fun. The heritage is sweet. Mike was good to work with Pete was good. Monica got us through quick. Taylor in parts knew what he was talking about. Well the whole time there was a pleasure. Thanks again. We'll be back. Can't say enough good things about this place keep it up. Greg And Pat"

By: Greg and Pat beaver dam, WI

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"Thanks to every one at open road. They did every thing possible to get me back on the road on mothers day I was hit on highway 10 east of appleton, they helped in every way. Thanks Pete and Lori."

By: randall appleton wis, WI

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"We knew what type of bike we wanted, it was just a matter of where. ORHD got the sale - because of your AWESOME customer service that began with our walk thru the front door. We were greeted with genuine smiles that continued thru a no pressure sale, right up to our ride off the lot. We went to 4 other stores and your shop got the sale due to your A++++++++++++ customer service. We definitely know where we will continue to shop for any of our Harley needs. A huge thumbs up to all of you - Many many thanks again for such a great experience. You truly do live your slogan of " Your experience is our passion" Kudos to you all! "

By: Jeff + Tess Berlin, WI

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"Steve delivered our Sportster Iron and accessories yesterday. We were like kids at Christmas - pretty exciting! This weekend is installing the accessories, reading the owners manual again and getting acquainted with every aspect of the bike. I graduate from the Riders Edge on Monday and will head to the DMV to take the written test. Then we ride, ride, ride! The windshield comes in around the 20th and we have more accessories to order before then. Open Road is by far the best dealership we encountered when looking for a bike, gear and accessories. We cannot thank you all enough for your help and advice. We look forward to our experiences on our Harley and with your dealership! Some feedback about what set Open Road apart: #1 The people - extremely helpful, knowledgeable and friendly! It was great to have everyone genuinely excited for us. Your facility is awesome - it's open, clean, organized and instilled confidence in us. All the events you have planned will make this an even more fun experience. Everyone was just great. Sincerely, Dale & Jodi "

By: Dale & Jodi Cedarburg, WI

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"Good Morning Everyone, Just a short note. Buying a new bike is note only a fair price but it's the after service also. Another example of why Open Road is #1 for us. We purchased an extra part in January to get put on this Spring. I called on this Thursday and Service made arrangements to pick up our bike on Friday. WOW!! awesome job guys. Steve was in Green Bay on Friday and picked up our bike. It sure saved us some time and travel. When people ask us, why did you go all that way to buy your new bike. Well, the great service speaks for itself. Again, a big thank you for the SUPER service. The only problem is we are always comparing our experiences with other people. We just bought a new car and bought it from Oshkosh because it was the one that compared to your business, and we told them that. There Sales Manager did know about how you run your business. Keep up the GREAT work. That goes for EVERYONE at Open Road. Jerry & Marion Process Green Bay"

By: Jerry @ Marion Green Bay, WI

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"Hi Pete, It was a great ride home, it handles great. I just wanted to take a few minutes to Thank you and your staff at Open Road for the assume experience. Taylor helped me on Saturday, then you spent time going over different options, never felt pressured, you were very honest and fair with your prices. Monica, she really knows her stuff, very helpful. Mike congratulated me on the new bike and I never met him! I can see you have your staff focused on Customer service. Your staff has won me over to be a long time customer. Thank you. Gary Skiba"

By: Gary Appleton, WI

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"I thought I would take come time to type out this testimonial and thank your staff for the great experience both Kay and I had purchasing our Ultra Classic. I have been an avid believer in buying local but because of your team's personality, care and respect for the customer, you have earned my business. From working with Taylor, as you said, "he's a good kid," to your service team, Steve and Scott, it has been enjoyable. Although Taylor cost me a lot of money, I won't hold it against him (LOL!). I look forward to working with your service department for my upcoming oil and service requirements. I'm confident this will also be a great experience. I remember a comment you made to me on my initial visit, you said, "I may not be the least expensive around, but you will not find better service." I would have to agree with that! Thanks for everything. Craig & Kay."

By: Craig Reedsville, WI

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"Thanks to all the professional, service oriented employees at Open Road my purchase of a Fat Bob was a great experience. It all began with Mike's no pressure sales and knowledge of the bikes. Mike listened to what I was looking for and understood I had not had a bike in 25 years. His help pointed me very quickly to the right bike for me. I then met Pete and had a great conversation! Pete did not try to sell me, but treated me like a friend. Monica in financing continued the friendly and customer service oriented atmosphere. She was very helpful and listened to what I was trying to do. I may not have the names but everyone in parts, service, and clothing kept up the same standard that greeted me when I walked in the door. Not usual that I see a business that has the same superior customer service standard from top to bottom. Open Road has it and listens to their customers. A great first bike buying experience and they have earned me as a customer for life! "

By: Craig Omro, WI

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"Dear Lori and Pete: Thank you, thank you, thank you! Again this year we did 95% of our Christmas shopping at Open Road Harley Davidson. With the help of Becky, all of our gifts were perfect! The expertise and knowledge she has is second to none. We are already looking forward to Christmas shopping next year. We will continue to recommend Open Road to our family and friends. It is the place for everyone's Harley needs. It is always a pleasure to see both of you, Drake, Becky and Mike. The service department will no doubt see us this spring for our service needs. May the New Year bring health and happiness to all of our Open Road family. Thank you and Regards, Mike & Amy J. Gerwin "

By: Amy

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"I just wanted to say "thank you" again for your excellent customer service when I recently purchased my new 2011 Heritage Softail Classic. Even though I have over 25 years of riding experience, you took the time to answer my questions, and not once did you try to sell me any extras I did not specifically want. Your entire staff was courteous, efficient and professional. Thank you again and I wish the entire staff continued success. Curt Kindschuh, Brownsville, WI "

By: Curt Brownsville, WI

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"Just thought we'd drop you folks a note. Marion and I really enjoyed the couples garage night last night. The chance to meet other staff members and some new fellow riders was a plus for us. Lori, we also enjoyed meeting you. Another A+ for Open Road. The Process's"

By: Jerry Green Bay, WI

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"5 stars is not high enough rating to cover the most pleasing purchase of my biking journey. On 9 November, 2010 Kathleen and I completed the deal on a brand new 2011 TriGlide Ultra Classic trike. It is the most outstanding machine of the three H-Ds I've owned since 2005. I was going to go with the basic Vivid Black color scheme, then this brillant Merlot SunGlo/Vivid Black beauty met us on the shop floor. It was "love at first sight"! The entire Open Road staff we delt with was outstanding in making us feel welcome and processing the purchase quickly. Their knowledge of the product and process was superb. They explained every detail and answered all our questions in easy to understand terms. Special thanks to Mike (Sales), Becky (Parts), Monica (Finance), and Steve (Back Shop). They each performed their parts of the deal with great zeal. They, and all members of the Open Road team are invaluable to the H-D experience. Finally, a special thank you to Pete and Lori for your friendship and excellent manner in which you operate the dealership. You are our neighbors, our dealer, our H.O.G. chapter sponsers. You both are to be commended for your commitment to the Harley-Davidson traditions. Currently the trike is undergoing addition of extra "Bling" then into Winter storage. Please make Spring come early next year. Let's Ride!! "

By: Thomas (Tom) Oshkosh, WI

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"We have a lot of choices to purchase a new bike. Well now after the purchase and the service received, there is only one place to buy and service my bike. Open Road H-D. I don't know what words to use. In today's world there are very few companies that offers the sales and service that is on the level that that Open Road H-D does. There is no doubt Open Road H-D is our Harley Davidson dealers choice. Every person we meet and had dealings with was a joy to work with. You folks have the answer to running a A+ business. Thank you for everything you've done for Marion and I. You can bet we will tell our friends about Open Road H-D. I guess that's about all I can say for now. Thank you, Jerry Process"

By: Jerry Green Bay, WI

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"I cant say enough about the whole group of employees you have working there. Everyone is so helpful and freindly. I came in for a part and realized I would be in over my head trying to fix it myself. Less than 1 hour later my bike was fixed and I was back on the road. I can tell you that you have a lifetime customer. To Pete and Lori- you guys have an awesome dealership!!! "

By: Chris Oshkosh, WI

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"Would like to commend the Service Manager Steve Sutheimer and his staff at Open Road HD for coming to my aid rapidly on my first day out on a week long vacation ride. My bike broke down outside of town, and on a Friday when he was already servicing a large tour group and had a full local schedule; he came with a trailer to pick me and my bike up in less than 15 minutes and got me fixed up and back on the road less than an hour later. His grace and humor under fire is much appreciated, and ability to juggle much demand on a very hot and humid day is a rare feat. Tom Hughes"

By: Thomas Naperville, IL

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"Thank You Steve and service Dept. at Open Road. For well done job on my bike. Thank you for fitting my bike into your schedule on a short notice. Thats why Open Road does all my bike maintance and repairs. Thanks for the quick service we can attend the State Hog Ralley. Thanks again."

By: Tim Oshkosh, WI

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"My husband bought me my first bike this valentines day 2010. I'm 45 and I never rode before except on the back. I took a class and at first I was afraid but now I'm having so fun it's like my second child hood."

By: Gerri Fond du Lac , WI

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"Our apologies to your service manager Steve Sutheimer, as this huge "THANK YOU" is long overdue. We were traveling to Sheboygan last July and started having trouble with our bike by Mauston. We went there to the Harley shop in the morning but unfortunately for us, they didn't want to deal with our problem so we kept driving until we got to your dealership and Steve was absolutely wonderful. He not only looked the bike over, test drove it himself to see what the bike was doing, did all the diagnostic troubleshooting to pinpoint the problem, then gave us an easy fix to get us home, and he was correct in what the problem was. We can't thank him enough for his outstanding customer service!!! Thanks again, Mike & Lori"

By: Mike & Lori rochester, MN

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"The guys and gals at Open Road treated me with respect and great concern for my needs. The sales staff went up and above any thing I had ever thought possible to make my purchase of 2010 Ultra Limited as easy and hassel free. Monica worked at getting the best financing and when the bike arrived they went over it with a fine tooth comb. Much more than I can say about my last purchase at a different dealer. And the parts and acces. dept was also outstanding. Service, which is of utmost importancd to myself and my family, expecially when one only has two wheels beneath them. Taylor and the crew in the "shop" made sure my bike was ready and road worthy. Here again the "Bike" and I are treated with the respect we deserve as family and customers of the "Best Dealer" I have been to."

By: Kevin Waupaca, WI

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"Well "all" of you at Open Road "did it again". I just purchased a new Heritage Deluxe. I had to step down from my Street Glide due to some health problems. I was treated when purchsing my new Deluxe as if it were my first time at your dealership! Exceptional care and compasion. Each and every time I had a question or concern, I was told, don't worry about asking, this is what we do, we are here to make every experience better than the last! When it all came together on my bike, it was the understanding of each piece I needed for me to make my riding comfortable as well as you know that "classy" "jazzy" "hot" look us ladies like to have. It's all about the knowledge the staff at Open Road has that made it happen "once again" for me! Thanks for another "extrordinare experience" Open Road!"

By: Cassa Jo Grafton, WI

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"I want to thank Pete, Monica, Tim and the entire staff at Open Road for going the extra distance for us. Your help to get everything we required for importing Linda's bike purchase into Canada was a huge help to us and a inconvience for you but you went the extra for her. You are all great and we tell everyone we talk to how amazing you all are and hope we can send some business you direction. You have converted a metric rider, have never had the pleasure of dealing with such a great team as you have put together Pete. Congratulations!!! Wayne Vetterli Thunder Bay Ontario Canada "

By: Linda and Wayne thunder bay, ON

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"A truely pleasurable experience I purchased a Road king last year and Elizabeth the finance person bent over backwards to get the rate I wanted. I have also purchased clothing and parts thru you guys, I will not buy from anyone else. Thanks much, you guys are the greatest........SFC Jeff Gehring"

By: Jeff Wausau, WI

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"So Far so good!! Picked up my 09 Ultra in march after what was a lifetime association with Kawasaki's. I always hoped that I would have a Harley in my garage someday, and now I do, due to the 91 year old Lady that Hit me in April of "08", and totaled out my Voyager. I Thank you folks at Open Road, you make up a good team and your making my change in where I do business a fun experience. Looking forward to what the future has in store. Roger Robinson "

By: Roger Oshkosh, WI

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"I enjoy coming there. The owners & employees always say hi & are polite to me. They always take time to talk & listen, unless they're busy with other customers or sales. They let me browse as long as I need to look or shop! I've never been rush when it's near closing time. They just let know that it's near closing time. Open Road H-D is like a 2nd family & home for me. THANKS ALOT, T. & T. "

By: Tom Waupun, WI

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"I think it best to submit a letter I wrote to your sales manager in response to his e-mail following the recent purchase of my 2009 Heritage Softail. "Hi Mike, You won't believe this but I was sending your contact information to the friend I mentioned during our first meeting when your e-mail came through! I echo your thoughts, I really enjoyed working with you on the purchase of my new bike and cannot tell you what an impact the great test ride that we took had with me. That was the best experience for riding a new bike for the first time that I can imagine. The testimonials on your website do not exaggerate the feeling that Open Road H-D creates for it's customers. The "congratulations" sign was a perfect touch when Pete took me back for the walk -around, I was really impressed by your thoughtfulness. You are true professionals and I really am excited about a long relationship with your store, you have generated a customer for life and I look forward to stopping by on my way to the Fox Valley for many years to come. Please share this message with Pete and Monica, they were a pleasure to work with as well and I really appreciate your team work to get my closing done quickly and so thoroughly. Take care of my Heritage until spring when I will ride away from your lot as a satisfied Open Road customer! Happy Thanksgiving to you and your family as well. Best wishes, Chicago Mike" "

By: Anonymous Elk Grove , IL

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"My husband & I purchased two 2008 105th anniversary bikes. A Streetglide & a Roadglide. Pete set up a time with Tim on a Satuday. We were able to sit down and take our time to pick out our accessories. What I think was a "plus" was Tim was well aware of what bikes in the dealership had this and that on them. If we weren't sure about a accessory, Tim would say "let's walk up stairs or in the garage, I have a bike that has that on it" and away we went. Seeing things first hand just helps us feel we made the right choice. Also when picking an item out, Tim would inform us of things he might have learned that we might not be happy with down the road. He would inform us, but leave the final decision up to us. It's just knowing that it's not only about Open Road selling an accessory to a customer, it's about honesty and experience that Tim and Becky have to keep the riders comfortable, safe and have "hot looking bikes". We tell all of the people admiring our bikes that we purchased them at Open Road. My husband and I have both purchased Harleys in our lifetime by a total of 5 other dealerships. I have never had an experience at any of those other dealerships like ours at Open Road. "Each" & "every" time with "each & every" person no matter what their position is at Open Road, the employees have impecable knowledge of their job and "outstanding customer service". As long as we are riding Harleys and as long as Open Road is in business we will always purchase the second love of our lives from Open Road! "

By: Cassa & Mac Grafton, WI

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"Awesome service overall, no pressure what so ever, you can go in there look at all the awesome bikes and ask any questions that you may have and they will help you out. will buy another bike later down the road, thanks for the great service, and awesome financing!!!"

By: Rene Fond du Lac, WI

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"While on vacation riding around Lake Winnebago our Harley Ultra broke an exhaust y pipe. We took it in to Open Road for repair, they had to order the part over night and was fixed as soon as it came in. Would recomend this dealer to anyone needing service. Thank you Open Road for getting us back on the open road as soon as you could. "

By: John Bethany, IL

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"It was wonderful to see everyone at Open Road (our home away from home). I love all the new clothes I bought. The service department did a great job on getting my bike done quickly. I am proud to say I got my baby from OPEN ROAD HARLEY-DAVIDSON!!!!!! Please let Pete know how satisfied we are with the dealership and the service department. We will be back for the Hogs & Horses weekend. Tim asked if I wanted to put my bike in the show.....of course I said YES.I can't wait to see everyone again! "

By: Amy

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"Our experience with buying a bike has been exceptional! From every department we dealt with we had fabulous service! We can't say thank you enough! Keep up the great "team work". It truly shows how much each of you enjoy your job! We will be recommending Open Road to anyone we know looking to buy a Harley-Davidson! You all Rock!!!!"

By: Mike & Dawn Menasha, WI

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"FYI I sent this letter to Harley Davidson Corporate this morning! I love my new Iron. I want to thank Open Road Harley-Davidson for great service and a tremendous staff. Heidi, I wanted to send you a very sincere thank you to you, Harley Davidson, and the entire staff at Open Road Harley in Fond Du Lac for making the Harley experience such a pleasure. I received everything I wanted on the bike and felt the service from the sales associate, Mike Arnold, the financial manager Elizabeth, Tim in parts and accessories, and Steve from the service department (who actually delivered the bike to my door step) was first class. Open Road Harley-Davidson in Fond Du Lac should be a model dealership for all the dealerships throughout the country. I felt welcomed the day I walked into the door at Open Road and now feel welcomed into the Harley family. I would also like to thank Dave, the District manager for putting me in touch with Mike Arnold and Open Road Harley. Please forward this letter on to the CEO of Harley Davidson and the general manger of Open Road as all the staff deserves some recognition for their outstanding service. Attached are some photos of the bike prior to the heat shield installation. I will send you more pictures with the installed heat shields, they make the bike exactly what I wanted! Thanks again, Jake Historic Downer Avenue BID Executive Director "

By: Jake Waukesha

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"We want to thank the Open Road H-D team and Harley-Davidson Motor Company. We discovered a noise in our motor and of course took it to Open Road H-D for diagnosis. Open Road H-D does all the maintenance and accessorizing of our bikes. Open Road H-D quickly discovered a motor bearing went out and although the bike is not under warranty, they were able to get us a replacement motor. We were so excited that Open Road H-D was able to get Harley-Davidson Motor Company to stand behind their product, even after the warranty had expired! It’s really nice when your dealer goes out of their way to stand behind the product, especially when you perform all the required maintenance. A special thanks goes out to the Open Road H-D team, who go all out for their customers. We can clearly see why the Open Road H-D team received the Silver Bar & Shield award. Keep up the good work! "

By: Tim & Kim Oshkosh, WI

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"We purchased our first Harley-Davidson this year; the service we received from the owners and staff at Open Road HD far surpassed any expectations that we had. Customer service is alive and well at this business; thank you for the excellent service! "

By: Mac and Jackie Fond du Lac, WI

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"We can't thank you guys enough for how nice you were to us, you really treated us like royalty. We will be sure to spread the word about Open Road! Can't wait to attend some of the functions you have going on. Anyway thank you again for your great service! Pete and Tim were awesome too! "

By: Lara & Greg

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"The Owners and Staff of Open Road know how to treat their customer’s right! Open Road demonstrated to me that this is the best dealer to purchase a bike from. The Parts and Service departments are great too. A+ Dealer! ""

By: Anonymous FOND DU LAC, WI

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"We want to thank everyone at Open Road Harley Davidson for their hard work in providing a terrific dealership. The experience that my wife and I enjoyed with Mike, Elizabeth, Pete and Bob while purchasing our new XR1200 was a pure pleasure. Beginning with my first phone call, your commitment to customer service was clear. After walking onto the showroom floor, it didn’t take long for us to realize that we were not only picking out the right bike, but more importantly, we were choosing the right dealership as well. Thanks again! Rob"

By: Rob Mayville, WI

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"I bought my bike from Open Road and I couldn't be happier! You helped me choose the right bike. Everyone that was involved in the purchase of my bike I want to say a big THANK YOU. You all are very knowledgeable in the different departments that you represent. Everyone is always friendly and helpful every time we go in to Open Road. I am always getting compliments on my bike. Thanks again and keep up the good work!"

By: Brenda Mayville, WI

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"An all around great dealership! At Open Road they treat you like one of the family. They will do whatever it takes to help you fulfill your dreams of owning a Harley. Their service is unbeatable!! They truly care!!"

By: Dave Fon du Lac, WI

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"The experience I had working with everyone at Open Road H-D during the purchase of my Softail Heritage was absolutely fantastic. What a great bunch of people. Elizabeth took care of all my financing needs with that happy and crazy personality of hers, Mike was very helpful and made me feel right at home. Pete took time out to talk to me, and help me get the bike tied down for the long trip home, since I wasn’t able to ride it back due to a different State purchase thing. Mike in service helped in lending me some tools for trailer modifications so that bike could arrive home safe. My hat off to everyone else at Open Road for their involvement too. I will be back to visit all of you as soon as I can. P.S. The bike rides beautiful, have hundreds of miles on it already. Thanks so much Dennis "

By: Dennis Copemish, MI

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"A special thanks to Pete, Lori, and the entire staff at Open Road Harley-Davidson. I just bought my 2nd bike from them in a years time. They always make you feel welcome and the service is second to none."

By: Dave waupun, WI

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" I just wanted to drop you a note. Scott and I went down to Milwaukee last weekend after we saw you. Well my bike didn't start for most of the weekend, A problem that had happened in the beginning of the summer. When the problem reappeared, at such a bad time I was a little upset. anyway, we stopped at your shop on the way home and your guys got me right in and really took care of me. I spoke with your mechanic Rob, who was wonderful. Even though he wasn't positive he fixed the problem, he sure checked about everything it could have been. Well the bike has continued to start so hopefully the problem was fixed. Anyway, I just wanted to tell you about it and have you pass on my thanks to the crew. Hopefully I will see you soon. Take care. Sincerely, Kelly "

By: Kelly WI

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"I want to thank the service department for the job well done of getting myself and my granddaughter back on the road. We needed a rear tire on my 05 Ultra Classic and I pulled into dealership at 5:30 on Friday evening and the service mechanics did an excellent job and I also want to thank the entire staff for their excellent hospitality!! They made us feel very welcome even though they also wanted to go home after long day on the job!! Thanks again and I look forward to making Open Road my dealership of choice....Sincerely Kevin Chudzik"

By: Kevin Waupaca, WI

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"Having finally decided to act on that incessant hunger that only a genuine Harley can satisfy, but still not sure that I "belonged", I prepared myself for a rather uncomfortable experience ... that is, until I began talking to the people at Open Road! Mike, Elizabeth, Pete and everybody else that I spoke to made me feel as if I grew up hanging around the place on weekends. This is my 1st Harley but most definitely not my last, and I can't imagine going anywhere else but Open Road for it. Thanks for a great time, and we'll see you soon ... hopefully sooner than that, once I convince my wife to get into it herself!"

By: Keith Oshkosh, WI

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"Just wanted to thank your staff for the best bike buying experience I've ever had. I've owned many bikes prior to this one, but never received the honest and most friendly service like I did with Open Road Harley. Your staff is very knowledgeable and as you put it, "we do things right or not at all". My hat goes off to all of you. I most certainly will come back to Open Road Harley for any future Harley needs. Please pass this along to your staff. "

By: Terry Sheboygan Falls, WI

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"I look forward to getting out in the warm weather and meeting new people. Thank you for your wonderful service! Sincerely, Gerri Moeller"

By: Gerri Fond du Lac, WI

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"I want to thank Chris and the rest of the MotorClothes staff. I was looking for a new jacket. I called and Chris said it was still boxed up, she pulled it out and set it to the side until I could get there. Everyone is so friendly. Thanks again!"

By: LouAnn Wrightstown, WI

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"All of you went above and beyond on Friday, 5-2-08, with the purchase of my new bike. Putting all the accessories on, the financing, willing to call my insurance agent (willing to get his phone # when I didn't have it),the help in the clothing dept and having it delivered the same day. I just could not believe it. I sure was in cloud 21 that day and still am. This sure made my 55th birthday all the more special!!!!! Thanx again. Please tell all your personal THANX for their wonderful help!! Greg. PS the bike is sure a head turner"

By: Greg Sheboygan, WI

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"Mike and Pete you both are awesome. I had a very hard time trying to figure out what to buy and you two guys hung in there and helped me make the final desision. Thanks for my RED SPORTSTER."

By: terry fond du lac, WI

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"As I said back in January when I bought my Harley from the folks at Open Road, AMAZING SERVICE!!!! I picked it up Saturday everyone was so nice & appreciative. The bike is amazing and they answered all the questions I had. This dealership will be my dealer for life even though there is a closer one to home. Keep it up guys I will be back very soon to keep the accessories going. THANK YOU AGAIN PETE, ELIZABETH, TIM AND STEVE. Pete you have amazing dealership keep it up man!"

By: Joshua kaukauna, WI

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"This was my first visit with Open Road and I was very pleased with the people I dealt with. Friendly, helpful and listened to me, they made me feel important. I'll be back! Thanks Bob p.s. Thanks to Steve & Scott"

By: Bob Mayville, WI

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"When I walked into Open Road Harley-Davidson I knew I was at home. Everyone there is amazing and got me on my dream bike. Pete and Elizabeth worked hard for me and were amazing. Tim is working hard on finding me my accssories that I want. Open Road will always be my dealership of choice no matter what, even if you are a drive for me. Go to Open Road to see what I am talking about, this dealership is awesome! THANK YOU GUYS SO MUCH CANT WAIT TO PICK UP THE BIKE IN SPRING!!!!"

By: Josh Kaukauna, WI

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"Thanks to Bob and Pete they made it possible for Carmen and I to get into to our new softail, service dept has been taking good care of my bike and the items we wanted put on the bike. Also Pete and Lori thankyou for the nice party you had in Jan. we really enjoyed ourselfs thanks again"

By: michael fond du lac, WI

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" The folks at Open Road were very hospitable and informative on any questions that I had. To me it was like a family working together atmosphere,one visit I had my mind made up,second visit we closed the deal!! So thanks again for your help on my purchase...and thanks Elizabeth for the initial contact...you guys and ladies are keeping Harley Davidson pride alive!!"

By: greg oshkosh, WI

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"I like your dealer ship and your sales people, thanks Jim Hanson"

By: Jim Hancock, WI

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"Your service department is EXCELLENT! While traveling the OPEN ROAD this fall, my bike had some problems. I brought it in and your service department had me rolling again in short order. Thanks again! Mark "

By: Mark KS

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"I would like for someone at Harley to acknowledge the GREAT job the members of HOG roadside assistance and for the EXCELLENT service the people at Open Road have for getting a fellow rider back on the road on our way to Tomahawk. Yes we froze are faces but it sure beat the hell out of sitting on the side of the road. OK, Here’s my story. On our way up to Tomahawk we had to pull off the highway to make some minor adjustments to a trailer. Thankfully so, when one of our crew pulled in on the clutch lever it was flopping in the breeze. We did our best to diagnose the problem, but lack of tools and knowledge left us at a dead end. Luckily he had roadside assistance, he called and they had a tow and mechanic set up for us. It wound up being a tranny adjuster nut that spun loose but did not come off and cause all kinds of damage and really ruin our trip! The point I would like to make is the folks at Open Road Harley-Davidson had us in and out in less time than it took to tow the bike to them. I just want to say a public THANK YOU to all involved! Man we had a blast! PEACE Scott "

By: Scott WI

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"I stopped in open road to buy a t-shirt..Saw the heritage sitting on the floor and instantly fell in love with it..Mike and Elizabeth were great..Made me feel welcome and at home..They told me straight up what needed to be done to get the financing and a week later i was on my dream bike..Thanks to everyone at open road, your 1 of a kind..Dave"

By: david waupun, WI

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"Once we met the team at Open Road we knew that's where we had to get our bike from. Darren and I just bought a 08 Road Glide about three weeks ago... we could not be happier. From sales to financing to parts... everyone was top notch. Special thanks to Pete, Lori, Shana, Becky & Mike for making sure ALL of my questions were answered. Thank you- Jen Salmi & Darren Ray - Appleton, WI "

By: Jennifer Appleton, WI

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"OUR SALESMAN, MIKE, WAS GREAT. HE LISTENED TO WHAT WE WANTED AND SHOWED US THE BIKES THAT BEST FIT OUR NEEDS AND PRICE RANGE AND HE ANSWERED ALL OUR QUESTIONS WITH PATIENCE AND EXPERTICE AND NEVER MADE US FEEL PRESSURED. ELIZABETH WAS VERY PROFESSIONAL. SHE MADE FINANCING QUICK AND EASY. SHE MADE IT VERY FUN TO PURCHASE A HARLEY DAVIDSON MOTORCYCLE. BECKY KNEW EXACTLY WHAT ACCESSORIES WOULD WORK FOR OUR MOTORCYCLE. PETE, THE OWNER, WAS GREAT TO TALK WITH AND MADE SURE EVERYTHING WAS GOING SMOOTHLY. HE ALWAYS MADE US FEEL WELCOME. THANK YOU TO EVERYONE FOR THE GREAT EXPERIENCE, WE LOOK FORWARD TO FUTURE BUSINESS AT OPEN ROAD HARLEY DAVIDSON. MIKE AND KIM ORTH"

By: michael fond du lac, WI

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"Becky and Tim in the parts dept. were an excellent help in chosing the led lighting system for my bike. They went the extra mile by making phone calls to suppliers and doing research to see what would work the best on my older model bike. They are always friendly and take the time to listen to what you have to say.They also make you feel at home. Keep up the good work."

By: Chris Oakfield, WI

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"Great job guys. The new ownership really seems to put customer service as a top priority. Keep up the good work and I look forward to seeing the continued evolution of the dealership. Thanks!"

By: Josh Fond du Lac, WI

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"My wife and I just purchased our first Harley Davidson this past week at Open Road. Couldn't be happier with everything from our initial time at the store until we signed the papers. Absolutely love our new bike, now if this WINTER thing would just go away!!"

By: Tom NFDL, WI

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"This was my first interaction with Open Road Harley Davidson and I have to say that I was very pleased with the customer service. They were very willing to answer all my questions and help me in any way."

By: Josh Fond du Lac, WI

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" I had a 2002 soft tail and a 2003 low rider some of the other dealers did not want the low rider or two bike in trade. But Chris made me a deal that i felt was in the price range i was looking to get. I needed or should I say wanted a 2007 ultra classic for tomahawk rally They got me the bike i wanted Friday the 8th and Tuesday the 12th I picked up the bike thanks to a great crew. P.S The wife loves the big butt seat!! "

By: douglas west bend , WI

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"From the moment I purchased my 95' Springer Bad Boy I have had nothing but the best from Sales to Service to Management. Everyone goes the extra mile to personally help a customer out. The Service department is the best i have ever worked with from every 100 questions i ask to doing extra little things that most places you have to ask for or pay extra for. True Professionals, everyone should follow the standard of your customer service and i definitely encourage anyone/everyone to do business here. Thanks for everything, SSgt Timothy Bellile United States Air Force, WI Air National Guard"

By: Timothy Hortonville, WI

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"THANKS!!!"

By: Anonymous Oshkosh, WI

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"was good overall experience"

By: LEO oshkosh, WI

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HARLEY-DAVIDSON SEVENTY-TWO™ REVIVES A LEAN LOOK
February 3, 2012

HARLEY-DAVIDSON TO CELEBRATE 110 YEARS OF GREAT MOTORCYCLES AND EPIC RIDING EXPERIENCES
February 2, 2012

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