Open Road Harley-Davidson®
24 S Rolling Meadows Dr, Fond du Lac, WI 54937

Open Road Harley-Davidson is Hiring!


  • Provide prompt, dependable, high quality, service to internal & external customers
  • Maintain productivity accepting work assignments from Service Manager
  • Request parts for the job as early as possible when needs become known
  • Follow up with Technicians work order status, test riding, and help where needed
  • Work with urgency to notify Service Manager & Customer of additional work needed
  • Keep in constant contact with customers delays throughout the service process
  • Follow up on job completion and maintain quality & organized workflow
  • Maintain HDU Certifications & other required training programs 
  • Deliver motorcycles with high-quality attention to detail
  • Complete a full walk-around of the Bike with customers at drop off & pick up Listen intently to customers so we fix it right the first time. 


general merchandise manager

  • Communicate with customers, managing vendor relationships, and inventory levels. 
  • Lead by example with sales, building customer retention, fostering team development, while being results-oriented
  • This role represents the Open Road H-D brand with confidence via industry knowledge, and product knowledge to stay competitive in the market.
  • Front-line sales daily and engaging with customers personally and digitally. 
  • Oversee the E-commerce channel with the Marketing Strategist while using professional communication skills.

Job Description



  • Work as a team in the parts department
  • Practice Inventory control & accuracy 
  • Work with customers in the parts & service dept.
  • Perform shipping and receiving duties daily
  • Work with multiple manufacturers in the Powersports industry
  • Consistently provide outstanding customer service
  • Picking parts for customers and service department 
  • Help customers accessorize their motorcycles
  • Assist the parts team in work order sales
  • Answer phone calls, and special orders 



  • Front-line sales and mastering the CUSTOM Sales Process
  • Handles phone calls timely and professionally
  • Contributes & tracks daily sales goals for MotorClothes
  • Provide excellent customer service internally & externally 
  • Maintain inventory in MotorClothes
  •  Maintain merchandise displays
  • Execute on special events & promotions 
  • Follow-up with customer requests
  • Timely Shipping & Receiving
  • Provide insight on merchandise trends
  • Initiates department markdowns
  • Participates in Customer Path 

Job Description

Interested? Apply online by filling out the form below!

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Or you can stop in-store, or email cover letter and resume to:


Want to work among a quality-driven team, have fun in your work and feel purpose-driven? Then, apply to become our next team member.

This a great opportunity to enjoy what you do for a living and get paid to do it!

Open Road Harley-Davidson is a quality dealership in Wisconsin and we need fun, hard-working individuals like yourself to come and apply for any one or more of these positions!


  • Medical Insurance/ Employee Wellness Program 
  • Dental/ Vision Care/ 401k 
  • Paid Time Off + Paid Holidays
  • Employee Purchase Programs
  • Company Bonus Opportunities

  • Career Advancements
  • Paid Training Programs
  • Employee Recognition
  • Birthday Celebrations

Experience or not, don’t be afraid to apply, Open Road Harley-Davidson is a dealership built on training their own; you will not be denied simply because you haven’t done it before. So what are you waiting for? Don’t you want the people who wear a suit every day to be jealous of not only what you do for a living, but who you are doing it with?